The abuse status

Abuse1 credit per result · default action: Remove

Abuse (abuse) means the person behind the address often reports legitimate mail as spam; the reason is complainer. Complaints weigh heavily on your sender reputation, so the action is remove. It costs 1 credit.

What to do

• Remove the address from marketing lists. For mail the person asked for, such as a receipt or a password reset, decide case by case.
• Make unsubscribing easy and honour it quickly: many complaints come from people who could not find the way out.

Reasons

Frequent complainer

complainer: The person behind this address often reports legitimate mail as spam.

• Recommended action: Remove. Remove the address from your list or ask for another one.
• Credit: 1 credit when it comes from a completed check.
• Test address: complainer@sandbox.email-validation.org (free)

{
  "email": "complainer@sandbox.email-validation.org",
  "status": "abuse",
  "reason": "complainer",
  "action": "remove",
  "account": "complainer",
  "domain": "sandbox.email-validation.org",
  "did_you_mean": null,
  "free_email": false,
  "role_account": false,
  "disposable": false,
  "catch_all_domain": false,
  "mx_found": true,
  "mx_record": "mx.sandbox.email-validation.org",
  "smtp_provider": "other",
  "domain_age_days": 3650,
  "processed_at": "2026-10-20T09:30:00.000Z",
  "credits_used": 0,
  "request_id": "req_7Hq2LmX9cV4bN8tR1zK6wD"
}